Returns & Exchanges

At DUFFBEAUTY, we want you to love your purchase; however, if you are not entirely satisfied, we offer a 14-day return window for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a return authorization and the correct shipping address.

• 2.
  Prepare the Package

  Ensure the items are in their original, sealed packaging and securely pack them in a sturdy box to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or use a tracked shipping service to send the package back to our warehouse facility.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.